FAQs

 

How long does delivery take?
Delivery is usually Next Working Day for Mainland UK orders received before 2pm.

What payment methods to you process?
We accept all major credit cards and the terms and conditions are as stated on our checkout page.

Can I amend or cancel my order?
Once your order has been placed we will process and ship your order to you within 3-5 working days. If you would like to make any changes to your order please call our Customer Support team on +44 (0) 1243 91 55 11 or email customerservices@aqualiving.co.uk

How do I contact Aqua Living?
We will respond to all emails sent to customerservices@aqualiving.co.uk within 48hrs.

If you would like to speak to our Customer Support team, please call +44 (0)1243 91 55 11.

Office hourse are:
9am - 4pm Monday to Friday (Excluding UK bank holidays)
10am - 2pm Saturday & Sunday

Email or write to us at:
Address: Aqua Living Ltd, Metro House, Chichester, PO19 1BE, United Kingdom.
Email: customerservices@aqualiving.co.uk