FAQs

 

How long does delivery take?
Delivery can be booked with Next Working Day for Mainland UK orders received before 2pm or Standard Delivery for Mainland UK (3-5 day delivery).

What payment methods to you process?
We accept all major credit cards and the terms and conditions are as stated on our checkout page.

Can I amend or cancel my order?
Once your order has been placed we will process and ship your order to you within 3-5 working days. If you would like to make any changes to your order please call our Customer Support team on +44 (0) 1243 91 55 11 or email customerservices@aqualiving.co.uk

How do I contact Aqua Living?
We will respond to all emails sent to customerservices@aqualiving.co.uk within 48hrs.

If you would like to speak to our Customer Support team, please call +44 (0)1243 91 55 11.

Office hours are:
9am - 6pm Monday to Friday (Excluding UK bank holidays)
10am - 2pm Saturday & Sunday
Contact us via our Tawk online chat icon during these hours or email hello@aqualiving.co.uk 

Email or write to us at:
Address: Aqua Living Ltd, Metro House, Chichester, PO19 1BE, United Kingdom.